I’m new to hammer dulcimers so this review is from the point of view of a total newbie. I’ve played piano/organ though for 20+ years. This is a nice instrument made in Pakistan. It looks just like the picture. I tuned it to my electric piano. Of the 20 strings on it, there are 10 strings that are divided by a bridge, thus those strings produce 2 different notes (5ths – i.e. E and B, D and A, C and G, etc). When tuning, this is where you’ll spend some time as it’s not always easy to get those 2 notes per string to be perfectly accurate. Often, you kind of have to split the difference and settle with both notes being slightly off. It says you can slide the string along the bridge if it’s really bad but I never had to do that. I would imagine the higher priced dulcimers (0+) may be more accurate or more adjustable in this respect. It still sounds great. For piano people, the tuning suggestion in the manual will have this instrument playing in the keys of D, G, A, Bm, Em. Since even the slightest movement on the tuning fork can span several notes, I would assume you can tune it to whatever key you want if you’re going to play with another instrument. I plan to watch some videos on uTube to learn playing techniques. Overall, I think this is an excellent starter dulcimer and perfect for people curious about learning the dulcimer as I am.